Call Your Support

Privacy Policy

Who we are

Call your Support gathers your personal data according to this privacy policy to process our operations. We appreciate your trust in us regarding your personal Information. We are committed to protecting your data. If you have any concerns about our privacy policy regarding your data. You can email us at info@callyoursupport.com.

Data that we collect from you?

Call Your Support ensures to the collection of necessary personal data from you. We only use your Information in accordance with this privacy policy. The personal data we collect from you depends on how you engage with us on our website, as we will help with your business operations. So it can exceed in accordance to the nature of your business operations. The data we collect can be
Your personal Information
Name of the client, email address, phone number, company name, nature of business, and company address.

Payment Information
We need detailed information about the payments and payment procedures if you render our services. It may include billings and invoices, details of bank accounts, credit & debit card details.

Technical Information
We gather some of your Personal Information when you visit our website and save it in logs. This data may include your IP address & URLs, your location at the time of the inquiry, Details of the device, Information you search.

Data is collected automatically.

When you visit our website or fill in a demo form request, your data will be automatically stored in log pages. Other ways are obtaining data directly from you on a phone call, email or SMS. We also receive your data from social media sites like Facebook, Instagram, Twitter, and social media platforms. We receive your data when you interact on social pages (like, follow, or message).

How we use the Information, we collect.

We process your data for legitimate business purposes, the performance of our agreement with you. To disclose your Personal Information to individuals or other relevant entities to support our business systems. The processes or to comply with legal or regulatory requirements. We use it to monitor, review and record communications between you and us. Occasional sending you marketing information and newsletters. Monitoring and analyzing trends, usage, and activities related to the Site and Services and marketing and promotional purposes.

Moreover, data will be used to investigate and prevent fraudulent transactions, unauthorized access to the Site and Services, and other illegal activities. In order to personalize the Site and Services, including providing features or advertisements that match your interests and preferences. For some other purposes for which we obtain your consent.

Sharing of Information, we collect.

We may engage third-party companies and individuals to facilitate our Service, provide the Service on our behalf, provide Service-related services, or assist us in analyzing the use of our Service. These third parties will only have access to your Personal Information to perform these tasks and improve the quality of our services. In certain situations, we may need to disclose Personal Information in response to lawful requests from public authorities, including to meet national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders or legal processes, establish or exercise our legal rights or defend against legal claims.

Data Retention

We will retain your data for as long as required by law to fulfill the purposes stated in this Privacy Policy. We will keep your data only for the time being it is necessary to fulfill the purposes stated in this Privacy Notice unless a more extended retention period is required or permitted by law (e.g., mandatory accounting). When we no longer have a legitimate business need to process your data. We will either delete or anonymize it or, if this is not possible (e.g. because your data is stored in backup files), we will keep it secure and exclude it from further processing until deletion is possible.

Your Rights to Us

You can ask for a copy of your personal data and check whether it is lawfully being processed or not. It is called “data subject access request”. You can also request a correction if we hold inaccurate or incomplete details of your personal information. However, the accuracy of new data will be verified before its updated. You may request us to delete or remove personal data if there is no valid reason to continue processing it. If we may have processed your data unlawfully, or we need to delete your personal data for legal reasons.